Our experience was overall a great experience. She went above and beyond to ensure everything went smoothly and quickly. I felt like family. That is a rare and unsurpassed trait. I would recommend her to everyone I know. Ann listens to you and then does exactly what you need the first time and You get a fair deal, honesty straight and to the point answers and consistently felt their sole purpose was to help us get our home. I’m impressed and very satisfied with the way we were treated.